Sarah Raanan Photography Business Policies

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  • This document is intended to outline the business policies and procedures used by Sarah Raanan Photography.

    Exclusive Photographer: Please only bring the people that will be photographed to the session. These people must be listed on the client information form. Also, please do not bring your own camera, camcorder, or recording device to the session.

    Before Your Session: Please have your children dressed and ready to go for their session. This includes hair combing and having their faces clean. Children are more likely to become grouchy if they are fussed with too much before the session.

    Please make sure not to pressure your kids too much about how they are going to behave and perform on the day. If you see that your child isn’t cooperating or behaving the way you would like, please give me a chance to try and work with them. Once a child has got in to trouble or been told off by a parent, that usually ruins any chances we may have had to get the smiles we want.

    This is one of the main reasons why my family sessions are usually at least an hour; it usually takes a good 15-20 minutes for the kids to settle in, relax and warm up to the whole idea of the photo session.

    Under the Weather: If your child is feeling ill, please call to reschedule. Sarah understands that sometimes, this happens. If you must cancel, please try to do so at least 48 hours before your session.

    Length of Session: The Premium Family Portrait Session will last for approximately 1.5 hours and the Family Portrait Session approximately 1 hour. Mini Sessions are 30 minutes and Cake Smash Mini Sessions are around 40 minutes. I charge an extra 50 NIS for every 15 minutes of overtime.

    Gallery: Your images will be ready to download from an online gallery approx 2-3 weeks after your session, depending on my workload.

    Retainer Policy: A non-refundable retainer for half the amount of the session price is due within five days after booking your appointment. This guarantees the time and date allotted for you. Should payment not be received in this time frame, I reserve the right to offer the date and time to another client. The retainer will go towards payment for the session, unless you cancel with less than 48 hours notice, in which case the money will not be refunded.

    Photoshop: I don’t usually do any editing of the images in Photoshop prior to sending them to my clients. If there are any special requests beyond the basic retouching included in the price (basic = small facial scars, minor blemishes, eye circles, head swaps in up to 3 group images etc) I will charge a fee of 150₪ per hour. These extras include removal of braces, removal of logos/words on shirts, removal of grey hairs, any extra head swaps etc.

    Digital Files: now give my clients ALL the high resolution session files, without any watermarks, with full rights for you to print and share them as you like. There are just a few important things to note:

    1) Before printing on canvas, ask the store to see an example. Make sure the actual canvas material looks like good quality and that the colours are vibrant. Flip the canvas over and make sure that it is wrapped nicely and prepped for hanging with a string, and that the frame is reasonably thick.

    2) When printing actual photos, print one to begin with, to make sure they have the colour balance right and that the colours look true to how you are seeing them on your screen. Some printers have not calibrated their screens properly and produce bad quality images with colours that are not true to the original files.

    3) If you are interested in placing your orders for prints/canvases/albums through my suppliers, let me know and I will send you a price list.

    4) If anyone is posting to social media, please make sure to tag me/ give me a little shout out so that your friends know where your images came from! It’s my No.1 source of new clients and I would so appreciate the credit.

    5) I edit the colour photos, making them feel warmer and more vibrant. Please don’t run them through any more processing; it will ruin the look of the images. I also make B&W copies of all the images. If you need to crop an image, please let me know and i will do it for you so that you don’t lose any of the image quality.

    Re-Shoots: Re-shoots are at the discretion of the photographer; and are not given for regretful personal choices such as hair and clothing choices. If you request a reshoot, none of the images from the original session will be usable and all images from that session will be deleted.

    Beach Fee: An additional fee of 80NIS is required for sessions taken on the beach.

    Travel Fee: For sessions outside of Raanana, travel time is charged at the rate of 100 NIS per 30 mins.

    Payment Options: I accept cash, bank transfers and checks. If you live abroad and wish to send me money by Paypal, there is an extra fee, which can be easily calculated by clicking here

    Checks returned by the bank, for any reason, will be charged an 80 NIS service charge.

    Usage: Sarah Raanan reserves the right to use the digital negatives and/or reproductions for display, publication, or other purposes. Digital negatives remain the property of Sarah Raanan. Unless otherwise stated by client, Sarah Raanan reserves the right to have her images appear on her website or FB fanpage.

    I, the undersigned, have read and understood the above policies.
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